Drivers and software for HP Printers

March 23, 2018
Email Marketing Software

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Note: This device applies to Microsoft Windows Computer's just. This tool will detect HP PCs and HP printers.

Information collected:

  • Operating-system
  • Browser variation
  • Computer merchant
  • Item name/number
  • Serial number
  • Connection slot
  • Driver/device information
  • Computer and/or printer configuration
  • Hardware and computer software diagnostics
  • HP/Non-HP ink and/or HP/Non-HP Toner
  • Number of pages printed

Set Up Computer Software Details:

  • HP Support possibilities Framework - Windows provider, localhost Web server, and Software

Getting Rid Of Installed Software:

  • Remove "HP Support possibilities Framework" through Add/Remove programs on PC
Source: support.hp.com
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