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1. REFILLING YOUR OWN CARTRIDGES

2. COMPATIBLE CARTRIDGES

3. DIGITAL CAMERAS AND INKJET PRINTERS

4. FAQS AND DELIVERY POLICY

5. RETURNS, CANCELLATIONS AND REFUNDS POLICY

REFILLING YOUR OWN CARTRIDGES

Q1. Will your refill inks work with every printer?

Q2. Do you guarantee successful refilling?

Q3. How many cartridges do I need to use in year to make refilling viable?

Q4. What is the shelf life of the inks?

Q5. How much does it cost to refill?

Q6. Is refilling messy?

Q7. Can I store refilled cartridges for later use?

Q8. Can I refill cartridges that have been empty for some time?

Q9. How do I refill my cartridges?

COMPATIBLE CARTRIDGES

Q1. What is this shelf life of the cartridges?

Q2. “Smart Chips”…is there a way around them?

Q3. Can I invalidate my warranty by using compatible cartridges?

Q4. What is your returns policy?

Q5. What do the Epson Cleaning Cartridges do?

Q6. What is the difference between Canon chipped and unchipped cartridges (PGI-5 & CLI-8)?

Q7. My cartridge is not being recognised by my printer. What can I do?

Q8. My cartridge printed and now no ink is coming out of the cartridge. What can I do?

DIGITAL CAMERAS AND INKJET PRINTERS

Q1. How do I know how Large I can print my pricutre on my inkjet printer?

Q2. What sort of digital camera should I buy?

Q3. What sort of printer should I buy for digital photography?

REFILLING YOUR OWN CARTRIDGES

Q1. Will your refill inks work with every printer?

A1. Yes…. but you may need specific formulations for the different makes and models of Printers. The main 5 Formulations are:

Epson Ink
H.P.PhotoRET ink (for newer HP models)
H.P.PhotoSmart ink (for earlier HP models ).
Canon Ink
Lexmark Ink

Q2. I am interested in refilling, but am worried in case I spend money and then find it doesn’t work.

A2. Fear not! We are so confident that you WILL be successful, that we guarantee it…. as well as guaranteeing the quality of the ink of course. All we ask is that you follow OUR instructions, using OUR ink and seeking OUR advice if necessary.

Q3. You sell the ink in fairly large bottles…I only use one cartridge a year…should I refill?

A3. No! As a rough guide, refilling becomes viable if you use more than two black cartridges and/or more than 3 colour cartridges.

Q4. For how long do your Inks last?

A4. 5 years…as long as you keep the bottles out of direct sunlight, and sealed between use.

Q5. How much does it cost to refill?

A5. This varies according to the size of cartridge that you are refilling. As a guide, an Epson Black Cartridge costs about £0.40 to refill. An Epson Colour cartridge costs about £1.00… a fraction of the price of a new cartridge.

Q6. Is refilling messy?

A6. Only if you make it messy! You should refill over a covered area. We sometimes use an old plate covered with tissue paper, sometimes the bathroom sink! In most cases, when you refill you get a small amount of leakage from the printhead. This is expected and primes the cartridge. The leakage stops very quickly and you then reinstall the cartridge back in the printer.

Q7. Once I have refilled a cartridge, can I store it?

A7. The ONLY cartridges that store well are all of the Epsons. All other cartridges should be refilled, left to settle for about 15 minutes and then reinstalled back into the printer.

Q8. Can I refill cartridges that have been empty for some time?

A8. No! Once a cartridge is empty it must be refilled on the day it runs out to prevent the internal sponge or printhead from drying out. The only exceptions are the H.P.500/600 COLOUR cartridges, which must be refilled BEFORE they run out.

COMPATIBLE CARTRIDGES

Q1. What is the shelf -life of your compatible cartridges?

A1. Up to two years – then a further year once they are opened.

Q2. Some manufacturers have put "smart chips" on their cartridges that prevent me from refilling or using them to their full capacity. How can I overcome this?

A2. Yes. Chips are now found in all Epson cartridges.

Compatible Epson ink cartridges are filled with more ink than genuine Epson cartridges. Epson printers monitor the amount of pages they print not the actual amount of ink that is left in the cartridge so it is possible to get more ink from compatible cartridges. We sell two makes of compatible cartridge and they both work in different ways.

Inkrite cartridges (Premium) have a smart chip and this chip will reset itself once it has been removed from the printer. When you get the warning to replace the cartridge simply remove the cartridge and replace it back in the printer. You will then be able to continue printing until the cartridge shows signs of running out of ink.

Our economy cartridge work in a slightly different way. These cartridges generally have more ink in them than the inkrite cartridges and you should find if the chip resetter is used you will get up to twice the yield than a genuine Epson cartridge. As above when the Printer states that the cartridge is empty, remove the cartridge and use the chip resetter on the cartridge and replace back in the printer. Once replaced in the printer the cartridge will show as full on the ink level monitor. Then you can continue printing until the cartridge shows signs of running out of ink. The same method can be used to refill the cartridges yourself using a chip resetter.

Q3. My printer manual says that my guarantee will be invalidated if I use a compatible cartridge. Is this true?

A3. Possibly – although it is a legal grey area. In any case you have no worries with our cartridges. In the event of a manufacturer invalidating your warranty we would take over the responsibility for repair or replacement. We would require you to request from the manufacturer a written engineer’s report stating that the failure of your printer was due to the use of compatible cartridges. During the last eight years, we have not had to invoke this cover.

Q4. If I have a faulty cartridge what do I do?

A4. All our cartridges are 100% guaranteed. All we ask is that you telephone us to describe the problem. If we cannot resolve it we will ask you to return the cartridge in a sealed plastic bag. A new one will be sent out the same day it is received. Our return rate is very small – about 1 in every 1000 cartridges sold.

Q5. What do the Epson and Canon cleaning cartridges do?

A5. We are currently running down our stocks of cleaning cartidges so please telephone for availability and price.
Cleaning cartridges serve two purposes…sometimes, when a nozzle becomes blocked the usual Epson or Canon cleaning process (which uses the ink to clean the nozzles) does not work. The cleaning cartridges can clear this problem and save you the cost of repair or even the cost of a new printer. However, the main use of the cartridges is to keep the printheads clear of any debris so that a blockage does not occur in the first place. Each cartridge is good for about 20 cycles and we recommend frequent use of them: 2 consecutive cycles once a month for heavy users or 2 consecutive cycles every 2 months for more moderate users.

Q6. What is the difference between Canon chipped and unchipped cartridges (PGI-5 & CLI-8)?

A6. We sell unchipped cartridges these are cheaper than the Inkrite chipped or Canon genuine cartridges that are now available. It can be tricky to change the chip if you have not done it before but once you get the hang of it is can save you money. We would recommend that you do have a set of chipped cartridges spare in case you do damage the chip during the change over process. The chips are specific to each colour cartridge ie. Use the chip from a yellow cartridge for only a yellow unchipped cartridge. All you need to do is simply lift the chip from your previous, empty cartridge and place it in the same position on your new cartridge.

Q7. My cartridge is not being recognised by my printer. What can I do?

A7. First remove the cartridge and wipe the chip with a piece of kitchen towel. It may have some dirt on the chip causing the problem.

If cleaning the chip does not work then you may need to reset the printer this process varies for printer makes and models. To reset a Canon printer place the cartridge in the printer with the computer and printer turned on.

  • 1. Remove the power lead from the back of the printer.
  • 2. Hold the power button down.
  • 3. While holding the power button down replace the power lead in the printer and this should reset the printer and the cartridge will then be accepted.

With some Epson printers a chip problem can occur, it will say that all the cartridges are empty and need to be replaced, this is not the case. You only need to replace the last cartridge you placed the printer. Try cleaning the chip and this should resolve the problem.

Q8. My cartridge printed and now no ink is coming out of the cartridge. What can I do?

A8. This is normally the problem with air not getting in the cartridge, to allow the ink to come out. First check that you have removed the tab from the top of the cartridge correctly. Not all cartridges have a tab. Some Inkrite cartridges come with a yellow tool for piercing the top of the cartridge simply place the spike in the hole on the top of the cartridge and it will pierce the seal. If you cartridge did not come with instructions, you can follow the link here to see how it is done.

Q9. How do I refill my cartridges?

A8. Canon
Epson
HP
Lexmark

DIGITAL CAMERAS AND INKJET PRINTERS

We are often asked advice on purchasing digital cameras and colour inkjet printers. Whilst we do not sell either of these products, we do have a lot of experience in both fields and consequently we are able to offer both practical and unbiased advice.

Apart from the quality of today's digital cameras, two points are often overlooked that we consider to be the greatest assets of taking digital snaps. The first is the simple fact that with traditional photography it costs money and takes time to experiment....with digital cameras you can snap away to your hearts content experimenting with different settings and techniques....absolutely free.....and with instant results! This is ideal for those people who wish to develop the quality of their photographs.....from beginners to advanced. The second point is the ease with which you can manipulate the images. Correcting colour, hues, saturation, sharpness, brightness etc may sound like a nightmare, but as you will read a little later, this can be easy to the point of falling off a ladder! Simple software can produce some fantastic results.

Q1. How do I know how large I can print my pictures on my inkjet printer?

A good question. You can of course print your photos as large as your printer allows, but with regard to the quality of the image produced, a couple of simple calculations can be made as too how large your print can be before the picture starts to degrade. (This is due to "blockiness" as individual "pixels" become visible) As you are probably aware, each camera has a resolution that is measured in pixels. In each digital camera, in place of film, there is a sensor onto which your photograph is captured. This sensor is comprised of thousands or millions of individual blocks called pixels (picture elements). Therefore a camera that has a pixel resolution of 640 x 480 has a total of 640 multiplied by 480 pixels.....ie 307,200. Now, to calculate the maximum size you can print your and still get a sharp picture you need to make sure you have at least 150 pixels in every inch. You may read elsewhere that this figure should be 300 pixels per inch, but as a general rule of thumb, if you are printing your photos out onto one of todays modern inkjets, you will be hard pushed to see any difference between them! So you simply divide your 150 pixels into the cameras resolution and that will give you the maximum size that you should print out. Therefore it can be seen that dividing 150 into 640 x 480 gives you approximately 4 x 3. So you should adjust your image to about 4" by 3". Not very big huh?! So what if you want to print out an 10"x8" print? You get a digital camera with a greater number of pixels! How many? Well....there are a few variables here, but most people would be more than happy with a print out of this size taken with a digital camera with a total pixel count of more than a million (A mega-pixel ). Our own camera has a total count of 3.3 million pixels. This allows us to "cut out" 2.3 million pixels, enlarge the photo to 10"x8" and still get a very good result. This is very handy if you have a photo that you want to select only a part of to print out. With the 3.3 mega pixel camera, you can take a photo and then with very simple software, select just 1/3rd of it, cut it out then enlarge it to 10"x 8". This of course enlarges the picture. This is the equivalent to a "selective enlargement" from 35mm film.

A camera that features a 3 x zoom lens will do the same job....but it keeps the same number of pixels. This type of zoom lens is called OPTICAL. Many digital cameras have what is called a DIGITAL zoom. These simply take a portion of the picture and enlarge each pixel. As a general rule of thumb these DIGITAL zooms are a waste of space. Far better results can be obtained by "cropping" a non zoomed photo and then enlarging it....as explained already. But don't be put off buying a digital camera that has has a DIGITAL zoom only. Our own camera has a DIGITAL zoom and this feature is never used! Because it has a pixel count of over 3 million, it effectively has an OPTICAL zoom lens of 3x (remember from the previous calculations that we determined that you need at least 1 million pixels for a decent 10"x 8" print). There are digital cameras available today that feature much higher zoom and pixel counts. The additional functionality, size, weight and ergonomics are more of a consideration as any camera over £75 will give you a good quality photograph in good lighting conditions.

How many pixels in a 10"x 8" traditional photograph?......about 20 million.....this is the reason that you can take a tiny portion of a traditional photo and enlarge it with no problems....Digital cameras will get to the 20 million mark in the future. How many pixels does the human eye see? Well....using the eyes visual receptors (rods and cones) as pixels.....about 120 million.

Q2. What sort of digital camera should I buy?

How long is a piece of string?! It is really a question of what your needs are. The 640 x 480 camera we mentioned before has a pixel count far too small for printing out decent sized prints so it is virtually useless (by today's standards) for this purpose. BUT! because computer monitors display only about 1-3 million pixels (you can adjust this in Windows via Control Panel/Display) it can be seen that even at 640 x 480 pixels, you can get a photo onscreen about 1/3rd the size of the screen and be perfectly clear and sharp. In short, these low resolution cameras are ideal for sending in Emails and for inclusion on Web Pages this is why they are so popular! Expect to pay £15.00 and above.

So if you want to print out your photos at a large (up to A4)size...go for a camera with at least 3 million pixels the more the merrier! One thing to bear in mind (which very few sources mention) is camera weight. If you want a camera that can be slipped into a shirt pocket then aim for a weight of less than 200g. These cameras are more likely to be carried everywhere than one weighing in at 600g. A lot of these "low weight" cameras do not feature Optical Zooms......so if you think you may want to "crop and enlarge", go for the highest pixel count you can afford...ideally at least 6 mega pixels.

Q3. What sort of printer should I buy for digital photography?

If you want to match the quality and colours of the digital photograph that is displayed on your monitor, then accept you have to spend at least £50 on a printer that has at least 5 colours as well as black. Having said that the latest range of budget Canon printers do an exceptional job of colour reproduction with just 3 colours and black. Although you can get very good results from a lot of 3 Colour plus Black printers, these generally require a lot of "tweaking" of the colour controls to get near to the same colours and tones as displayed on your monitor screen. In fact in our own experience there is only ONE PRINTER we have used that requires virtually no "tweaking" for perfect prints and that is the Canon i960. The Epsons are much praised in many circles but we have found that even these printers usually need a little "tweak" to get the results they are capable of. The latest Epson R800 produces exceptional ouput but a set of 8 cartridges costs about £20-30. A set of Canon i450 cartridges costs £5-7 with nearly as good quality output!

FAQS AND DELIVERY POLICY

Making A Purchase
Once you have generated a shopping basket you are required to Login. If you are a new customer, you will be required to enter your name and address etc. If you elect to open an Account with us, you will fill the password field. If you order without completing this field, your details will not be auto recalled for any subsequent order.

We accept Visa, Mastercard, Electron, Solo, Maestro Switch and Delta cards. We do not charge for any item until it is ready to ship. All items available for selection on the website are in stock.

You can now pay for your order through PayPal by proceeding through the Protx payment portal as you would do if you were going to pay with a credit card. If you use this option please make sure you are not paying via e-cheque as this can take 10-14 days to clear, delaying your order considerably.

Delivery Schedule
We offer free UK delivery on all products. Orders received by 1pm are normally despatched the same working day. We use Royal Mail's First Class Post Service. This means you usually get your items the next day but First Class Mail is sometimes delayed. If your goods have not arrived after 4 working days (excluding weekends), please contact us. We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.

European Union Postal Charges
All E.U. orders will incur an airmail charge of £2.50.

Worldwide Postal Charges
All Worldwide orders will incur an airmail charge of £5.00

Tax Charges
All prices shown are including VAT which is currently charged at 17.5%.

Credit Card Security
WE TAKE SECURITY EXTREMELY SERIOUSLY and can assure you of the following:

Before you enter your credit card details you will be transferred to our 128 bit encrypted Secured Socket Layer (SSL) server. If you look at the address of the payment page you will notice that it begins with https://. This means that it is on a Secure Server and all transactions that take place are encrypted between your browser and the server. Nobody is able to obtain your credit card details nor other information.

Of equal importance is the security which surrounds the payment system. By making use of SecureTrading we have the most sophisticated online trading system available. It allows us to safely process your credit card payment with the bank, and complete the financial transactions securely behind protected military strength firewalls.

No personal or financial details are left unencrypted on a remote server, and such details are never sent by internet email.


Guarantee
We believe it's our service that makes the difference. All our products are of the highest quality and are all fully guaranteed. In the unlikely event that you do have problems with any of our products you should contact us immediately. If you need to return an item please refer to our Returns Policy.

Privacy Policy
Selectafont do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you have opened an Account.

Returns, Cancellations and Refunds Policy
We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less any postage costs. Under the UK Distance Selling Regulations you have 7 days from receipt of your order to returns any goods for a full refund, provided they are returned to us as new. Furthemore should you have been delivered a faulty or incorrect item you also have the right to return these. Ideally in the first instance contact us by email on sales@selectafont.co.uk so that we can assist with any possible setup issues you may have, but otherwise return any items with a note detailing your order number and problem to:

Selectafont
12a Birch Copse
Technology Road
Poole, Dorset
BH17 7FH

We recommend that you send items by registered or insured post, as we cannot be held responsible for items lost in transit. These Terms and Conditions do not affect your statutory rights.

Copyright © Selectafont 2004. All Rights Reserved
Selectafont, 12a Birch Copse, Technology Road, Poole, BH17 7FH