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REFILLING YOUR OWN CARTRIDGES
COMPATIBLE CARTRIDGES
REFILLING
YOUR OWN CARTRIDGES
A1.
Yes…. but you may need specific
formulations for the different
makes and models of Printers.
The main 5 Formulations
are:
Epson
Ink
H.P.PhotoRET
ink (for newer HP models)
H.P.PhotoSmart
ink (for earlier HP models ).
Canon Ink
Lexmark Ink
A2.
Fear not! We are so confident
that you WILL be successful,
that we guarantee it…. as
well as guaranteeing the
quality of the ink of course.
All we ask is that you follow
OUR instructions, using
OUR ink and seeking OUR
advice if necessary.
A3.
No! As a rough guide, refilling
becomes viable if you use
more than two black cartridges
and/or more than 3 colour
cartridges.
A4.
5 years…as long as you keep
the bottles out of direct
sunlight, and sealed between
use.
A5.
This varies according to
the size of cartridge that
you are refilling. As a
guide, an Epson Black Cartridge
costs about £0.40 to refill.
An Epson Colour cartridge
costs about £1.00…
a fraction of the price of
a new cartridge.
A6.
Only if you make it messy!
You should refill over a covered
area. We sometimes use an
old plate covered with tissue
paper, sometimes the bathroom
sink! In most cases, when
you refill you get a small
amount of leakage from the
printhead. This is expected
and primes the cartridge.
The leakage stops very quickly
and you then reinstall the
cartridge back in the printer.
A7.
The ONLY cartridges that
store well are all of the
Epsons. All other cartridges
should be refilled, left
to settle for about 15 minutes
and then reinstalled back
into the printer.
A8.
No! Once a cartridge is
empty it must be refilled
on the day it runs out to
prevent the internal sponge
or printhead from drying
out. The only exceptions
are the H.P.500/600 COLOUR
cartridges, which must be
refilled BEFORE they run
out.
A9. Canon
Epson
HP
Lexmark
COMPATIBLE
CARTRIDGES
A1.
Up to two years – then a
further year once they are
opened.
A2.
Yes. Chips are now found in all Epson cartridges.
Compatible
Epson ink cartridges are filled with more ink than
genuine Epson cartridges. Epson printers monitor the
amount of pages they print not the actual amount of
ink that is left in the cartridge so it is possible
to get more ink from compatible cartridges. We sell
two makes of compatible cartridge and they both work in different ways.
Inkrite cartridges (Premium)
have a smart chip and this chip will reset itself once it
has been removed from the printer. When you get the warning
to replace the cartridge simply remove the cartridge and replace
it back in the printer. You will then be able to continue printing
until the cartridge shows signs of running out of ink.
Our economy cartridge work in
a slightly different way. These cartridges generally have more ink in
them than the inkrite cartridges and you should find if the chip resetter
is used you will get up to twice the yield than a genuine Epson cartridge.
As above when the Printer states that the cartridge is empty, remove the
cartridge and use the chip resetter on the cartridge and replace back in the printer.
Once replaced in the printer the cartridge will show as full on the ink level monitor.
Then you can continue printing until the cartridge shows signs of running out of ink.
The same method can be used to refill the cartridges yourself using a chip resetter.
A3.
Possibly – although it is
a legal grey area. In any
case you have no worries
with our cartridges. In
the event of a manufacturer
invalidating your warranty
we would take over the responsibility
for repair or replacement.
We would require you to
request from the manufacturer
a written engineer’s report
stating that the failure
of your printer was due
to the use of compatible
cartridges. During the last
eight years, we have not
had to invoke this cover.
A4.
All our cartridges are 100%
guaranteed. All we ask is
that you telephone us to
describe the problem. If
we cannot resolve it we
will ask you to return the
cartridge in a sealed plastic
bag. A new one will be sent
out the same day it is received.
Our return rate is very
small – about 1 in every
1000 cartridges sold.
A5.
We are currently running down
our stocks of cleaning cartidges
so please telephone for availability
and price.
Cleaning cartridges serve
two purposes…sometimes,
when a nozzle becomes blocked
the usual Epson or Canon cleaning
process (which uses the
ink to clean the nozzles)
does not work. The cleaning
cartridges can clear this
problem and save you the
cost of repair or even the
cost of a new printer. However,
the main use of the cartridges
is to keep the printheads
clear of any debris so that
a blockage does not occur
in the first place. Each
cartridge is good for about
20 cycles and we recommend
frequent use of them: 2
consecutive cycles once
a month for heavy users
or 2 consecutive cycles
every 2 months for more
moderate users.
A6.
We sell unchipped cartridges these are cheaper than the Inkrite chipped or Canon genuine cartridges that are now available. It can be tricky to change the chip if you have not done it before but once you get the hang of it is can save you money. We would recommend that you do have a set of chipped cartridges spare in case you do damage the chip during the change over process. The chips are specific to each colour cartridge ie. Use the chip from a yellow cartridge for only a yellow unchipped cartridge. All you need to do is simply lift the chip from your previous, empty cartridge and place it in the same position on your new cartridge.
A7. First remove the cartridge and wipe the chip with a piece of kitchen towel. It may have some dirt on the chip causing the problem.
If cleaning the chip does not work then you may need to reset the printer this process varies for printer makes and models.
To reset a Canon printer place the cartridge in the printer with the computer and printer turned on.
- 1. Remove the power lead from the back of the printer.
- 2. Hold the power button down.
- 3. While holding the power button down replace the power lead in the printer and this should reset the printer and the cartridge will then be accepted.
With some Epson printers a chip problem can occur, it will say that all the cartridges are empty and need to be replaced, this is not the case. You only need to replace the last cartridge you placed the printer. Try cleaning the chip and this should resolve the problem.
A8. This is normally the problem with air not getting in the cartridge, to allow the ink to come out. First check that you have removed the tab from the top of the cartridge correctly. Not all cartridges have a tab. Some Inkrite cartridges come with a yellow tool for piercing the top of the cartridge simply place the spike in the hole on the top of the cartridge and it will pierce the seal. If you cartridge did not come with instructions, you can follow the link here to see how it is done.
FAQS AND DELIVERY POLICY
Making
A Purchase
Once
you have generated a shopping
basket you are required
to Login. If you are a new
customer, you will be required
to enter your name and address
etc. If you elect to open
an Account with us, you
will fill the password field.
If you order without completing
this field, your details
will not be auto recalled
for any subsequent order.
We accept Visa, Mastercard,
Electron, Solo, Maestro
Switch and Delta cards.
We do not charge for any
item until it is ready to
ship. All items available
for selection on the website
are in stock.
You can now pay for your order through PayPal by proceeding through the Protx payment portal as you would do if you were going to pay with a credit card. If you use this option please make sure you are not paying via e-cheque as this can take 10-14 days to clear, delaying your order considerably.
Delivery
Schedule
We
offer free UK delivery on
all products. Orders received
by 1pm are normally despatched
the same working day. We
use Royal Mail's First Class
Post Service. This means
you usually get your items
the next day.
If your goods have not arrived
after 4 working days (excluding
weekends), please contact
us. We aim to deliver all
orders within 2-7 days if
the goods are in stock.
If the goods you order are
“Out of Stock” we will send
out the order to you as
soon as the product becomes
available again. The Distance Selling Regulations require that goods are delivered within 30 days from the day after your order is submitted. If that is not possible including where the item has been lost in the post we will inform you before the end of the 30 day period and set out a new delivery deadline with your agreement. Alternatively we can provide a full refund. This refund will be provided within 30 days.
European
Union Postal Charges
All
E.U. orders will incur an
airmail charge of £2.50. Please contact us by phone on +441202699988 if you require a toner shipped to an EU country outside of the UK.
Worldwide
Postal Charges
Please be aware that some cartridges may have a regional code and compatibility. We therefore cannot guarantee our cartridges are compatible outside of Europe. We recommend that international customers check the cartridge code with their printer information before ordering to ensure compatiblity. All Worldwide orders will incur an airmail charge of £5.00. Please contact us by phone on +441202699988 if you require a toner to be shipped internationally.
Tax
Charges
All
prices shown are including
VAT which is currently charged
at 15%.
Credit
Card Security
WE
TAKE SECURITY EXTREMELY
SERIOUSLY and can assure
you of the following:
Before you enter your credit
card details you will be
transferred to our 128 bit
encrypted Secured Socket
Layer (SSL) server. If you
look at the address of the
payment page you will notice
that it begins with https://.
This means that it is on
a Secure Server and all
transactions that take place
are encrypted between your
browser and the server.
Nobody is able to obtain
your credit card details
nor other information.
Of equal importance is the
security which surrounds
the payment system. By making
use of Protx we
have the most sophisticated
online trading system available.
It allows us to safely process
your credit card payment
with the bank, and complete
the financial transactions
securely behind protected
military strength firewalls.
No personal or financial
details are left unencrypted
on a remote server, and
such details are never sent
by email.
Guarantee
We
believe it's our service
that makes the difference.
All our products are of
the highest quality and
are all fully guaranteed.
In the unlikely event that
you do have problems with
any of our products you
should contact us immediately.
If you need to return an
item please refer to our
Returns Policy.
Privacy
Policy
Selectafont
do not disclose buyers'
information to third parties.
Cookies are used on this
shopping site to keep track
of the contents of your
shopping cart once you have
selected an item, to store
delivery addresses if the
address book is used and
to store your details if
you have opened an account.
Email and newsletter details.
Signing up to an account with us will put your email address on our monthly newsletter, there are options to remove your email address from the newsletter either by a link in the newsletter or email us at sales@selectafont.co.uk.
Returns, Cancellations
and Refunds Policy
Please check
the goods on delivery to
ensure that they are supplied
correctly. If any of the
goods are unwanted you have the right to return the goods within 7 working days after the day of receipt for a full refund minus the cost of postage to return the item.
For the return of faulty or misdescribed items you have the right to return these within a reasonable period, our policy is that these items should be returned within 28 days of a fault becoming apparent. This does not affect your statutory rights. If the item is deemed faulty or misdescribed you will be given a full refund including reasonable cost of postage. We deem reasonable cost of postage as recorded/adequately insured Second Class or Standard Parcel post. We cannot guarantee a full refund for next day delivery services.
Items should be treated with reasonable care in order to qualify for a refund, in the case of unwanted or misdescribed items this allows for the right to examine the goods adequately.
Ideally
in the first instance contact
us by email on sales@selectafont.co.uk
so that we can assist with
any possible setup issues
you may have, but otherwise
return any items with a
note detailing your order
number and problem to:
Selectafont
12a Birch Copse
Technology Road
Poole, Dorset
BH17 7FH
We recommend that you send
items by recorded and insured
post, as we cannot be held
responsible for returned items lost
in transit.
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