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Latest Information › COMPATIBLE CARTRIDGES
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Q1. What are compatible cartridges?
Compatible cartridges are manufactured by a third party company to the original manufacturer’s specifications. They are not recycled. Each new cartridge model that released is carefully researched and tested then recreated by the third party companies.
Q2. Some manufacturers have put "smart chips" on their cartridges that prevent me from refilling or using them to their full capacity. How can I overcome this?
A2. Yes. Chips are now found in all Epson, Canon, HP, Lexmark cartridges.
Compatible Epson ink cartridges are filled with more ink than genuine Epson cartridges. Epson printers monitor the amount of pages they print not the actual amount of ink that is left in the cartridge so it is possible to get more ink from compatible cartridges. We sell two makes of compatible cartridge and they both work in different ways.
Inkrite cartridges (Premium) have a smart chip and this chip will reset itself once it has been removed from the printer. When you get the warning to replace the cartridge simply remove the cartridge and replace it back in the printer. You will then be able to continue printing until the cartridge shows signs of running out of ink.
Our economy cartridges work in a slightly different way. These cartridges generally have more ink in them than the Inkrite cartridges and you should find if the chip resetter is used you will get up to twice the yield than a genuine Epson cartridge. As above when the Printer states that the cartridge is empty, remove the cartridge and use the chip resetter on the cartridge and replace back in the printer. Once replaced in the printer the cartridge will show as full on the ink level monitor. Then you can continue printing until the cartridge shows signs of running out of ink. The same method can be used to refill the cartridges by using a chip resetter.
With Lexmark cartridges, if you are looking to refill their cartridges then you must not purchase their return program cartridges, these are designed for one time use only and cannot be refilled. Due to their pricing structure it can be very difficult to obtain cartridges that are not return program.
Q3. My printer manual says that my guarantee will be invalidated if I use a compatible cartridge. Is this true?
A3.The USA has evoked a law that must allow third party cartridges to be sold on the market. Due to this fact the manufactures are now adding chips to their cartridges to try to stop the creation of compatible cartridges. It does not stop the creation of these duplicates it only delays their release. We are still awaiting a resolution in the EU for such trading policies.
Inkrite and Jet tec have been to court and have settled outside of court to still be able to sell Epson cartridges without any issues. The principal of the guarantee is just to scare the users in to paying for the overpriced genuine cartridges.
Q4. If I have a faulty cartridge what do I do?
A4. All our cartridges are 100% guaranteed. All we ask is that you telephone us to describe the problem. If we cannot resolve it we will ask you to return the cartridge in a sealed plastic bag. A new one will be sent out the same day it is received. Our return rate is very small – about 1 in every 1000 cartridges sold.
Q5. What do the Epson and Canon cleaning cartridges do?
A5. We are currently running down our stocks of cleaning cartridges so please telephone for availability and price.
Cleaning cartridges serve two purposes…sometimes when a nozzle becomes blocked the usual Epson or Canon cleaning process (which uses the ink to clean the nozzles) does not work. The cleaning cartridges can clear this problem and save you the cost of repair or even the cost of a new printer. However, the main use of the cartridges is to keep the print heads clear of any debris so that a blockage does not occur in the first place. Each cartridge is good for about 20 cycles and we recommend frequent use of them: 2 consecutive cycles once a month for heavy users or 2 consecutive cycles every 2 months for more moderate users.
Q6. What is the difference between Canon chipped and unchipped cartridges (PGI-5 & CLI-8)?
A6. We sell unchipped cartridges these are cheaper than the Inkrite chipped or Canon genuine cartridges that are now available. It can be tricky to change the chip if you have not done it before but once you get the hang of it is can save you money. We would recommend that you do have a set of chipped cartridges spare in case you do damage the chip during the change over process. The chips are specific to each colour cartridge ie. Use the chip from a yellow cartridge for only a yellow unchipped cartridge. All you need to do is simply lift the chip from your previous, empty cartridge and place it in the same position on your new cartridge.
Q7. My cartridge is not being recognised by my printer. What can I do?
A7. First remove the cartridge and wipe the chip with a piece of kitchen towel. It may have some dirt on the chip causing the problem.
If cleaning the chip does not work then you may need to reset the printer this process varies for printer makes and models. To reset a Canon printer place the cartridge in the printer with the computer and printer turned on.
• 1. Remove the power lead from the back of the printer.
• 2. Hold the power button down.
• 3. While holding the power button down replace the power lead in the printer and this should reset the printer and the cartridge will then be accepted.
With some Epson printers a chip problem can occur, it will say that all the cartridges are empty and need to be replaced, this is not the case. You only need to replace the last cartridge you placed the printer. Try cleaning the chip and this should resolve the problem.
Q8. My cartridge printed and now no ink is coming out of the cartridge. What can I do?
A8. This is normally the problem with air not getting in the cartridge, to allow the ink to come out. First check that you have removed the tab from the top of the cartridge correctly. Not all cartridges have a tab. Some Inkrite cartridges come with a yellow tool for piercing the top of the cartridge simply place the spike in the hole on the top of the cartridge and it will pierce the seal. If you cartridge did not come with instructions, you can follow the link here to see how it is done.
Q9. What is the shelf -life of your compatible cartridges?
A1. Up to two years – then a further year once they are opened.
Q10. Are they easy to install?
Compatible cartridges are installed the same way as an original cartridge would be. It is highly recommend to clean the print heads in between the replacement of any cartridge compatible or otherwise.
Q11. Why should I buy a compatible cartridge?
To save money. Generally over the lifetime of a printer you spend more on cartridges than the original cost of the printer itself! Compatible cartridges can save you between 50% and 75% of this cost but still produce the same results on paper. You can save more money by purchasing our multi-packs. Compatible ink cartridges are also known to contain more ink than Genuine cartridges.
Q12. Do you have cartridges for my printer?
We carry compatible cartridges for most brands of printers, use the manufacturer links on the left of the screen to find your printer model and matching cartridges or the drop down menus on the home page. It takes time for compatible cartridges to be initially designed so if your printer is new then the third party cartridge companies may not have designed a Compatible cartridge for it yet.
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